Frequently Asked Questions

What materials are your jewelry made of?

All our pieces are made from high-quality stainless steel—that means they’re waterproof, tarnish-resistant, and hypoallergenic. You can wear them every day without worrying about fading or rusting!

Will my jewelry tarnish?

Nope! Our stainless steel jewelry won’t tarnish or turn your skin green. It’s made to keep its shine through workouts, showers, and busy days.

Can I personalize my jewelry?

Yes! Many of our pieces can be custom engraved with names, dates, or short messages. If personalization is available, you’ll see an option to add your engraving before checkout.

Do you offer gift packaging?

Absolutely! Each order comes beautifully packaged and ready to gift. If it’s a present, you can also leave a gift note at checkout.

How do I care for my jewelry?

Even though our jewelry is durable, we recommend keeping it away from harsh chemicals (like perfumes or lotions) and storing it in a dry place when not in use.

Can I cancel or change my order?

We start processing orders quickly, but if you need to make changes, email us at hello@lovelicollective.com within 12 hours of placing your order. Once your order ships, we can no longer make changes.

Do you accept returns or exchanges?

Because each piece is made to order and/or personalized, all sales are final. If your item arrives damaged or incorrect, please contact us within 3 days of delivery and we’ll make it right.